Delivery Information
UK Delivery:
Standard Delivery: FREE
UK Express: Next Day (Mon- Fri) tracked courier: £3.99
* 2-3 working days
- Orders are dispatched on working days Monday to Friday 8am to 3pm excluding UK bank holidays. Orders placed before 1pm are dispatched the same day. After 1pm they are dispatched on the next working day.
- Standard orders are dispatched by Royal Mail 48 tracked. You will receive a tracking number on your dispatch confirmation e-mail.
- Next day orders, and orders of larger value are dispatched either by Royal Mail or DPD depending on the size and weight of the parcel. You will receive a tracking number on your dispatch confirmation e-mail.
- May we ask that customers input an e-mail and mobile telephone number on their order. This is so our delivery partners can contact you with updates about your delivery and you can make changes should you need to.
- Should you wish to track your item, go directly onto the courier's website - Royal Mail or DPD - and search for your parcel number on there. This will provide the most up to date and accurate information.
- The last dispatch day for standard delivery by Christmas is Monday 18th December.
- The last dispatch day for next day delivery by Christmas is Wednesday 20th December. Next day delivery is unavailable from 22nd Dec to 27th Dec.
- Finally, please bear in mind that during Christmas peak volumes there may be a delay in your parcel arriving, so we ask for your patience during this time.
International Delivery:
Unfortunately we are presently unable to offer International shipping, due to the changes surrounding import duty charges to various destinations following the UK leaving the EU. We apologise to our overseas customers and hope to have this available again as soon as possible.