Delivery Information
UK Delivery:
Standard Delivery: FREE *
UK Express: Next Day (Mon- Fri) tracked courier: £3.99
* 2-3 working days
- Orders are dispatched on working days Monday to Friday 8am to 3pm excluding UK bank holidays. Orders are dispatched within 2 working days.
- Standard orders are dispatched by Royal Mail 48 tracked. You will receive a tracking number on your dispatch confirmation e-mail.
- Next day orders, and orders of larger value are dispatched either by Royal Mail or DPD depending on the size and weight of the parcel. You will receive a tracking number on your dispatch confirmation e-mail.
- May we ask that customers input an e-mail and mobile telephone number on their order. This is so our delivery partners can contact you with updates about your delivery and you can make changes should you need to.
- Should you wish to track your item, go directly onto the courier's website - Royal Mail or DPD - and search for your parcel number on there. This will provide the most up to date and accurate information.
- The last dispatch day for standard delivery by Christmas is Thursday 19th December.
- The last dispatch day for next day delivery by Christmas is Friday 20th December. Next day delivery is unavailable from 24th Dec to 27th Dec.
- Finally, please bear in mind that during Christmas peak volumes there may be a delay in your parcel arriving, so we ask for your patience during this time.
International Delivery:
We currently offer International delivery to Australia, Canada, New Zealand and USA. Please note rates to the USA are different due to changes in tariffs from Aug 25 onwards:
Australia, Canada, New Zealand:
Standard International Delivery on orders up to £29.99 - £12.99
Standard International Delivery on orders over £30 - £19.99
Expected Delivery - 7-10 working days
United States:
Standard International Delivery on orders up to £29.99 - £19.99
Standard International Delivery on orders over £30 - £27.99
Expected Delivery - 7-10 working days
Unfortunately we are presently unable to offer International shipping to Europe, due to the changes surrounding import duty charges to various destinations following the UK leaving the EU. We apologise to our overseas customers and hope to have this available again as soon as possible.
IRELAND:
Customers in Ireland can use the website AddressPal to have orders shipped to their delivery address. We ship your order to their hub in England and they forward the parcel to you and charge the shipping accordingly. A link is below:
https://addresspal.anpost.ie/